FAQs

I didn't receive the activation link, what do I do?
Emails sometimes become lost behind firewalls or fall into junk folders. Please contact us and we’d be happy to help.

I forgot my password, how can I reset it?
You can easily reset your password here.

I'm having trouble resetting my password, what do I do?
Please contact us and we’d be happy to help.

What are the miniumum system requirements?
We recommend using desktops, laptops, or Chromebooks running the latest version of Google Chrome. Please make sure that your javascript is enabled and that all browser extensions (i.e. Ad blockers, Password Managers) are disabled.

Does Dystopia 2153 have to be installed on my computer?
No installation is required. Dystopia 2153 in entirely web-based.

Why doesn't the next episode come up?
We're busy working away on the Summer 2018 launch of Episode 2! We’ll let you know when it’s available for purchase. 

Does my licence expire?
If you purchased a single episode, it will never expire. Classroom or School Editions are valid for one year (366 days—in case it's a leap year!). If you need a custom package, please contact us; we'd be happy to help.

What is the recommended age or grade for this product?
Dystopia 2153 is recommended for middle school kids or anyone who is new to coding.

I would like to purchase Dystopia for my students, what’s the best package?
For a single teacher with 30 students, we recommend the Classroom Edition. For any other combination of teacher/student ratio, please contact us for a custom quote.

Are there any teaching resources available?
Yes! Currently, the Classroom Edition comes with an answer key for the puzzles and a Teacher’s Guide. Subsequent resources will be made available with the release of future episodes.

Are there solutions available to parents/teachers?
An answer key for Episode One is included in the Classroom Edition. If you are a parent, please contact us to purchase it. Episodes Two and Three feature sandbox-style coding activities, encouraging creativity so there are no "right" or "wrong" answers.

Dystopia has been wholly conceived, developed and produced by TEACH Magazine, a national, educational publishing company based in Toronto, Canada that has been operating since 1993.

From its roots in traditional magazine publishing, TEACH has evolved into a digital media development company creating cutting edge digital resources for teachers and students everywhere.

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